Refund policy

We want you to love your Shelluxe pieces.

• Returns: You can request a return within 14 days of receiving your order (according to Egyptian Consumer Protection Law).

• Condition: Items must be unworn, in their original packaging, and with all tags attached.

• Non-Returnable: For hygiene reasons, Earrings cannot be returned or exchanged unless they arrive damaged.

• Process: To start a return, please WhatsApp us at +201024266704.